Legal Notice
Last updated: 2026-06-05
This page is the legal notice (impressum) required under the Luxembourg law of 14 August 2000 on electronic commerce and the EU e-Commerce Directive 2000/31/EC.
1. Publisher
Website publisher: Customer Centricity SARL, operating under the commercial name "Smooth Operations", Luxembourg.
- Email: request@smoothoperations.lu
2. Hosting
This website is hosted by Netlify Inc., 512 2nd Street, Suite 200, San Francisco, CA 94107, United States — served from EU edge nodes. DNS is managed by EuroDNS, Luxembourg.
3. Intellectual property
The content of this website (texts, images, logos, layout) is the property of Customer Centricity SARL or used with permission. Reproduction or reuse without prior written authorisation is prohibited, except as allowed by law.
The following are trade names and/or trademarks of Customer Centricity SARL: "Smooth Operations", "Analytics & Change", "Customer Centricity", "QuickTools", "One Stop Desk", "Fincom", "Extra Time Pro". Any use without written authorisation is prohibited.
4. Liability
The information on this website is provided for general informational purposes. While we take care to keep it accurate and up to date, we make no warranty as to its completeness or fitness for any particular purpose. External links are provided for convenience; we do not control and are not responsible for third-party content.
5. Applicable law
This legal notice and any dispute arising from the use of this website are governed by Luxembourg law. The courts of the City of Luxembourg have exclusive jurisdiction.
6. Contact
For any question relating to this website, please write to request@smoothoperations.lu.